Privacy Policy
OC Digital Pte Ltd (“OC Digital”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal data in accordance with Singapore’s Personal Data Protection Act 2012 (PDPA).
This Privacy Policy explains how we collect, use, disclose and protect your personal data when you visit our websites or submit a property enquiry through our online forms.
1. Personal Data We Collect
We may collect the following information when you use our websites or submit an enquiry:
-
Contact Information: Your name, contact number and email address.
-
Property Preferences: Your preferred property type, bedroom configuration, budget and other information you voluntarily provide.
-
Technical Information: Your IP address, browser type, device information and website usage data.
-
Website Analytics Data: Information about website visits, interactions and advertising conversions collected through analytics and tracking technologies.
We collect personal data that is reasonably necessary for the purposes described in this Privacy Policy or as otherwise permitted by law.
2. How We Use Your Personal Data
We may collect and use your personal data for the following purposes:
-
To respond to your property enquiry and provide the information you requested.
-
To facilitate communication with relevant property agents or appointed sales representatives.
-
To arrange showflat appointments where requested.
-
To manage and respond to enquiries submitted through our websites.
-
To monitor website performance and measure the effectiveness of our advertising campaigns.
-
To detect spam, fraudulent submissions and unauthorised activity.
-
To comply with applicable legal and regulatory requirements.
We will not use your contact details to send unrelated marketing communications under this Privacy Policy.
3. Disclosure of Personal Data
To respond to your enquiry, we may share the personal data you submit with relevant property agents or appointed sales representatives who can assist with your property request.
We may also engage third-party service providers to support our website hosting, enquiry management, analytics, advertising measurement and technical operations. These providers may process relevant information on our behalf where necessary to provide their services.
We may disclose personal data where required or permitted by applicable law.
We do not sell your personal data to third parties.
4. Cookies, Analytics and Advertising Tracking
Our websites may use cookies and similar technologies to improve website functionality, understand visitor behaviour and measure advertising performance.
We use or may use the following services:
Google Analytics
Google Analytics helps us understand how visitors interact with our websites, including website traffic and user engagement, so that we can improve our online services.
Google Ads Conversion Tracking
Google Ads conversion tracking helps us measure actions taken after visitors interact with our advertisements, such as submitting a property enquiry form. Depending on the tracking configuration, this may involve cookies, online identifiers or related technical information.
These technologies may collect information about your device, browser and interactions with our websites. Their use is subject to applicable data protection requirements and the relevant service providers’ policies.
You can manage cookies through your browser settings. Where applicable, additional consent or privacy controls may be provided on our websites.
5. Protection of Personal Data
We take reasonable security measures to protect personal data against unauthorised access, collection, use, disclosure, copying, modification, disposal and similar risks.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Retention of Personal Data
We retain personal data only for as long as reasonably necessary to fulfil the purposes for which it was collected or as required or permitted by law.
When personal data is no longer required for legal or business purposes, we will take reasonable steps to delete, destroy or anonymise it appropriately.
7. Overseas Transfers
Our service providers may process or store personal data outside Singapore.
Where personal data is transferred overseas, we will take reasonable steps to ensure that the transfer complies with applicable data protection requirements under the PDPA.
8. Access, Correction and Withdrawal of Consent
Subject to applicable laws and relevant exceptions, you may request access to personal data we hold about you or request corrections to inaccurate or incomplete information.
You may also withdraw consent for the collection, use or disclosure of your personal data by contacting us. We will explain any consequences of withdrawal where relevant, including whether we can continue responding to your enquiry.
Requests will be handled in accordance with applicable legal requirements.
9. Third-Party Websites
Our websites may contain links to external websites, including property developer websites and other third-party services.
We are not responsible for the privacy practices or content of these external websites. We encourage you to review their respective privacy policies before providing personal information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business operations, technology or legal requirements.
Any updates will be published on this page together with the revised “Last Updated” date.
11. Contact Us
If you have any questions about this Privacy Policy or wish to request access to, correction of or information about your personal data, please contact us:
Company Name: OC Digital Pte Ltd
Email: benny@ocdigital.com
This Privacy Policy is governed by the laws of Singapore.